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Knowledge Assessment Portal
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Test Link Archive
User account
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Create new account
(active tab)
Log in
Request new password
Name
*
Title
--
Dr.
Miss
Mr.
Mrs.
Ms.
Prof.
Title
First name
First name
Middle name(s)
Middle name(s)
Surname
*
Surname
*
Enter username in this format only: john.doe (it must be your system username)
Username
*
Spaces are allowed; punctuation is not allowed except for periods, hyphens, apostrophes, and underscores.
E-mail address
*
A valid e-mail address. All e-mails from the system will be sent to this address. The e-mail address is not made public and will only be used if you wish to receive a new password or wish to receive certain news or notifications by e-mail.
Password
*
Confirm password
*
Provide a password for the new account in both fields.
Unit
*
- Select a value -
Customer Care
Retail Team
Enterprise Segment
Team
*
- Select a value -
Back Office Corporate Team
Back Office SIM Swap Team
Back Office TT Team
CC Automation
CHD - KANO
CHD - LAGOS
Email Team - Kano
Email Team - Lagos
Enterprise Segment
Knowledge Management
NIN
Outbound Team
Performance Management
Quality Assurance
Retail Team
Service Recovery
Social Media
Team 1
Team 10
Team 11
Team 12
Team 13
Team 14
Team 2
Team 3
Team 4
Team 5
Team 6
Team 7
Team 8
Team 9
Staff ID
*
Avaya ID
*
Non-contact center staff should input 'N/A'
Office/Centre Location
*
- Select a value -
Abia (Retail)
Abuja(FCT) (Retail)
Adamawa (Retail)
Akwa Ibom (Retail)
Anambra (Retail)
Bauchi (Retail)
Bayelsa (Retail)
Benue (Retail)
Borno (Retail)
Cross River (Retail)
Delta (Retail)
Ebonyi (Retail)
Edo (Retail)
Ekiti (Retail)
Enugu (Retail)
Gombe (Retail)
Imo (Retail)
Jigawa (Retail)
Kaduna (Retail)
Kano (Retail)
Kano Contact Center
Kastina (Retail)
Kebbi (Retail)
Kogi (Retail)
Kwara (Retail)
Lagos (Retail)
Lagos Contact Centre
Nasarawa (Retail)
Niger (Retail)
Ogun (Retail)
Ondo (Retail)
Osun (Retail)
Oyo (Retail)
Plateau (Retail)
Rivers (Retail)
Sokoto (Retail)
Taraba (Retail)
Zamfara (Retail)
Region/Territory
*
- Select a value -
Kano Cust Care
Lagos Cust Care
Lagos, Retail
North Central, Retail
North, Retail
South East, Retail
South South, Retail
South West, Retail
User Role
*
- Select a value -
Backoffice Corporate Agent (Cust Care)
Backoffice TT Agent (Cust Care)
CCAutomation Admin
Corporate HD Agent (Cust Care)
Data HD Agent (Cust Care)
Email Desk Agent (Cust Care)
Experience Centre Manager (Retail)
Inbound Desk Agent (Cust Care)
Inbound Team Leader (Cust Care)
Knowledge Management/Training
Outbound Desk Agent (Cust Care)
Outbound Team Leader (Cust Care)
Performance Management
Quality Assurance (Specialist)
Retail Advisor (RA/RO)
Service Recovery Desk Agent (Cust Care)
SIM Swap Desk Agent, Backoffice (Cust Care)
Social Media Desk Agent (Cust Care)
